FAQ

Product & Personalization

What types of wall decor do you offer?

We specialize in personalized wall art including canvas prints, framed posters, wooden signs, metal plaques, and custom digital downloads.

Can I customize the design?

Absolutely! You can personalize text, colours, dates, names, and even upload photos depending on the product.

Can I preview my design before purchase?

Yes, our live preview tool allows you to see your customizations in real-time. For more complex orders, we may send a proof via email before printing.

What if I want a fully custom design not listed on your website?

Contact us via our Custom Request form or email us at [support@leppo.com] and we’ll work with you to bring your vision to life.

Shipping & Delivery

How long does it take to receive my order?

Processing usually takes 2–5 business days. Delivery time varies by location:

METRO CITY: 1-2 business days
SEMI METRO CITY: 2-3 business days
NON-METRO CITY: 3-5 business days
Do you ship internationally?

No, we ship in entire INDIA only! Shipping rates and delivery times vary by destination.

How can I track my order?

Once shipped, you’ll receive a tracking number via email. You can also track it on our website under Order Status.

Return & Refunds

Do you accept returns?

Because our items are custom-made, we only accept returns for items that arrive damaged or with a design error.

What if my item arrives damaged or incorrect?

Please contact us within 7 days of delivery with photos of the issue. We’ll send a replacement or issue a full refund

Reward/Feedback Monetary Benefits

What are rewards provided by LEPPO on Feedback of Cart on social platform?

Customer Got assured cash back to provide Star rating / Feedback of Cart product on social media platforms like our Facebook page / Instagram page / Twitter X Platform

Payment & Security

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, Amex), PayPal, Apple Pay, Google Pay, Phone Pay and Paytm.

Is my payment information secure?

Yes, LEPPO uses encrypted, PCI-compliant payment processors to keep your information safe.

Contact & Support

How can I contact customer service?

You can email us anytime at support@leppo.com, or use our contact form on the Contact Us page.

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